Strengthening After-Sales-Services and Maintenance in Compliance with the Indonesian Investment Law

The year 2019 will go down in Indonesia as one with investments underperforming and sluggish growth. In fact domestic and international factors led to declining exports and a GDP decrease now under 5%. In front of such a scenario, providers of investment goods and machinery see a need for focusing more on providing technical services to their clients than hoping for a quick market turnaround. If new orders are postponed, existing machinery will have to do the job and therefore strengthening after sales services is the call of such days to come. This creates heightened demand to add on to a representative office or wholesales company. For pro-active service programs and being able to supply spare-parts on time to safeguard customer satisfaction add-ons are required…

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